Daybreak Chief digital officers eat chief information officers for breakfast
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May 22, 2025 Discover the rise of Chief Digital Officers as pivotal figures in corporate India, initially starting with just a handful of members in 2016. Learn how their responsibilities have expanded dramatically, driving innovation through impactful partnerships like Muthoot Finance and Google Pay. The podcast contrasts CDOs and CIOs, spotlighting the evolving role of CIOs as they shift from tech providers to strategic innovators in a fast-paced digital landscape. The discussion emphasizes the critical need for upskilling in today’s business environment.
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CDO Role Surges in India
- The Chief Digital Officer (CDO) role rapidly grew from a niche to mainstream within Indian corporate leadership between 2016 and 2020.
- This growth reflects digital transformation becoming a critical corporate focus, elevating the CDO's strategic importance over the CIO.
CDO Translates and Innovates
- CDOs serve as translators between management and technology, focusing on innovative tech use to transform business rather than just upkeep.
- This role challenges the traditional CIO who managed IT infrastructure but did not drive business innovation.
Muthoot Finance Go Digital
- Jigneesh Vora, CDO at Muthoot Finance, led partnerships with Google Pay and Phone Pay to digitize gold loans.
- These collaborations aimed to access millions of users and scale new customer acquisition rapidly.