Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast

#166 - “AI won’t replace people” Gabe Pinchev from FieldPulse Shares How Software Will Transform The Trades

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Feb 4, 2025

Join Gabe Pinchev, Founder and CEO of FieldPulse, as he reveals how his innovative software is revolutionizing home service businesses. He discusses the seamless integration of invoicing, scheduling, and CRM tools tailored for tradesmen. Gabe emphasizes the symbiosis of AI and human skills, dispelling fears that technology will replace workers. Tune in for insights on Series B funding and the transformative potential of specialized software, making operations smoother and enhancing customer interactions in HVAC, plumbing, and more.

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ANECDOTE

FieldPulse Origin

Gabe Pinchev's background was in IT consulting, focusing on mobile applications.
He created FieldPulse as a prototype app for owner-operators in the field.

INSIGHT

Why Home Services?

Pinchev chose the home service industry due to its large, underserved market.
The mobile needs of field service businesses presented a unique opportunity.

ADVICE

Custom Workflows

FieldPulse prioritizes workflow flexibility, allowing businesses to customize processes.
This contrasts with other CRMs that enforce rigid workflows, limiting adaptability.

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AI is coming for everything—except FieldPulse, according to CEO Gabe Pinchev. In this episode, we chat about how FieldPulse is changing the game for home service businesses with an all-in-one CRM that actually understands what tradesmen need. We talk invoicing, scheduling, QuickBooks sync, dispatch tools, and why custom workflows make all the difference.

Plus, Gabe shares insights on his company’s Series B funding, why AI won’t be replacing SaaS (but will make it better), and what’s next for FieldPulse.

If you're running an HVAC, plumbing, electrical, or any other home service business and still juggling paper invoices, whiteboards, or excel spreadsheets, this episode is a must-listen.

HUGE THANK YOU TO FIELD PULSE

FieldPulse is a really awesome Field Service Management platform that helps you save hours every week and keep operations running smoothly. With features like scheduling, dispatching, invoicing, and reporting, it takes the headache out of managing the day-to-day.

If you're looking to streamline your ops, stay ahead of the competition, and focus on what really matters, FieldPulse is a game-changer.

👉 Book a Demo with FieldPulse to get 15% off the annual plan when you mention Owned and Operated.

SHOUT OUT TO SUPPLY HOUSE

Big shoutout to SupplyHouse.com for helping us meet our fast turnaround times. With 250,000+ SKUs across plumbing, HVAC, and electrical, they get us what we need—fast.

Their Trademaster program offers free shipping, returns, and discounts, all with no membership fee. Check them out at www.supplyhouse.com!

Episode Hosts: 🎤
John Wilson: @WilsonCompanies on X
Jack Carr: @TheHVACJack on X

Episode Guest:
Gabe Pinchev: On LinkedIn
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John Wilson, CEO of Wilson Companies
Jack Carr, CEO of Rapid HVAC

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