Ops Cast Data-Driven Marketing is Dangerous with Jonathan Hansing
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What happens when a military intelligence officer turns tech entrepreneur? That's what we uncover with Jonathan Hansing, co-founder of Walabi, as he shares his intriguing journey from the US Army to shaping the future of marketing analytics. Listeners will discover the surprising parallels between military intelligence and B2B marketing, as Jonathan elaborates on his experiences at Narrative Science, Tableau, and Salesforce. Together, we navigate the potential and pitfalls of data-driven methodologies in the world of AI and marketing, as Jonathan humorously admits to being an "AI guy who hates other AI guys."
Marketing and sales teams often face significant challenges with data integration and visualization, and Jonathan brings to light the steep learning curves associated with platforms like Tableau. Our discussion explores alternative tools that simplify these processes and introduces the Cynefin framework as a strategic ally for marketers. This sense-making model helps differentiate between complicated and complex problems, offering strategies to align marketing efforts and secure leadership buy-in. We provide real-world examples of how this can improve communication and understanding among business leaders across diverse domains.
The future of marketing is rapidly evolving, especially with AI's transformative impact, and we emphasize the necessity of rapid experimentation. Jonathan and I explore how being data-driven is crucial, yet it's equally important to embrace failure as part of the learning journey. We discuss the concept of an experimentation budget as a growth lever, the scientific approach to marketing, and the art of staying comfortable with uncertainty. By the end of our conversation, listeners will be equipped with strategies to navigate the dynamic landscape of AI-influenced marketing while spreading their bets across multiple channels.
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