In our latest episode, we chat with Franck Cormier, the Lead Partner and President of Smarttasking Inc. He shares insights from his extensive career, having held roles at AT&T, Orange Business Services, Ciena, and Vodafone, focusing on driving innovation and transformation. Franck shares a leadership philosophy grounded in three key principles that were born from a client complaint that led to a strategic pricing review. First, there is the need to "think the future from the future," which involves envisioning long-term goals and planning. Next is the necessity of "bringing the team together on a common agenda," fostering collaboration and unity within the organization. Lastly, he highlights the value of "creating impact from the start," ensuring that initial efforts yield tangible results to build momentum and credibility. In addition to these principles, Franck is deeply committed to fostering innovation and creating an environment where teams can thrive. He champions the importance of emotional intelligence in leadership, believing that understanding and addressing the human aspects of change are vital for success. Franck’s approach is not just about implementing strategies but also about nurturing a culture of continuous improvement and resilience, explaining that organizations need to accept that some initiatives will not scale. He notes that in a world where the pace of change is accelerating and there is a lot of volatility and uncertainty, it is crucial for companies to adapt and support those who can play an active role in the organization and making sure that they are supported to ensure that their visions are realized.

Original music by ⁠⁠⁠⁠⁠⁠⁠⁠Lynz Floren⁠⁠⁠⁠⁠⁠⁠⁠.