Kate Towsey shares some of the experiences that have shaped her career and goes deep into the research ops journey she’s been leading at Atlassian. Why did Kate leave contracting in London for a gig at Atlassian's Sydney office? How did an early mistake help Kate to find the key to scaling Research Ops? What is Kate’s Candy Floss vs. Carrots theory of research? ====== Who is Kate Towsey? Kate is the Research Ops Manager at Atlasssian, and the founder of the 8000+ strong ResearchOps Community. Before moving from London to Sydney in 2018 to join Atlassian, Kate pioneered Research Operations at the UK’s Government Digital Service (GDS), where she designed and delivered their first user research lab, AV repository and participant panel. Kate is currently writing a book called “Research At Scale: The Research Operations Handbook”, which will be published by Rosenfeld Media sometime in 2022. ====== Find Kate here: Website: http://www.katetowsey.co.uk/ LinkedIn: https://www.linkedin.com/in/katetowsey/ Twitter: https://twitter.com/katetowsey YouTube: https://bit.ly/31HGazN ResearchOps Community https://researchops.community/ ====== Thank you for tuning in! If you liked what you saw and want more ... ... please leave us a review on Apple Podcasts (or wherever you listened). You can also follow us on our other social channels for more great UX and product design tips, interviews and insights! LinkedIn: https://www.linkedin.com/company/the-space-in-between/ Instagram: https://www.instagram.com/thespaceinbetw__n/ ====== Host: Brendan Jarvis https://www.linkedin.com/in/brendanjarvis/

Kate Towsey - Scaling Research Ops: Lessons Learned