Think Fast Talk Smart: Communication Techniques 29. Question Everything: Why Curiosity Is Communication’s Secret Weapon
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Mar 11, 2021 
Debra Schifrin, a Lecturer at Stanford and former NPR reporter, emphasizes the power of questioning in communication. She discusses how asking strategic questions fosters trust and deeper connections. Shifrin highlights the dual nature of questions, how tone influences perception, and the transformative role of curiosity in conversations. With personal stories and effective techniques like the 'killer last question,' she shows how thoughtful inquiries enhance engagement and authenticity in interactions, making communication more impactful.
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Purposes of Questions
- Questions are versatile tools for various communication goals.
- These goals include gaining information, building relationships, generating ideas, and even interrogation or intimidation.
Building Relationships with Questions
- Build relationships by asking questions that show you value others.
- Actively listen to their responses to foster trust and understanding.
Disruptive Coaching Questions
- Debra Schifrin uses disruptive questions in her coaching practice, like "What do you want?"
- This helps clients reflect on their motivations and goals.