RV230 - MUST LISTEN: 2025 GTM Predictions (and Beyond)
Jan 7, 2025
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Discover the challenges B2B companies face in their go-to-market strategies. Learn why unit economics are key to addressing inefficiencies and how traditional KPIs may hinder progress. The discussion highlights the CEO's crucial role in fostering alignment across departments. Predictions for 2025 include the rise of AI-native organizations and a shift toward more centralized decision-making. Explore how evolving customer success strategies will impact revenue operations and enhance outcomes for clients.
B2B companies must prioritize accurate unit economics and data management to enhance strategic decision-making and operational efficiency in their GTM strategies.
The future of go-to-market approaches will involve smaller, specialized teams leveraging AI and centralized decision-making to improve productivity and align financial implications with outcomes.
Deep dives
Current SaaS Market Challenges
The current SaaS market is experiencing challenges reflected in slower growth rates and increased customer acquisition costs. Publicly traded SaaS companies have reported a 50% decrease in growth compared to two to three years ago, which has impacted their overall enterprise value. As investment in go-to-market strategies stagnates amidst these shifts, executives struggle to adapt their operations in response to a changing environment. This failure to adjust has led to significant losses in shareholder value, which underscores the importance of strategic decision-making by top executives.
Data Visibility and Unit Economics
Many executives in B2B companies lack access to the necessary data structured in a way that allows them to make informed strategic decisions. Key metrics such as unit economics, especially at the top of the sales funnel, are often improperly calculated or completely overlooked, complicating investment and operational decisions. The misalignment in understanding the return on substantial investments in pipeline generation further complicates growth efforts. This data gap contributes to deteriorating ROI, often leading to lower sales performance and impaired business growth.
AI Integration and Marketing Optimization
The integration of AI into marketing strategies is seen as a potential solution to ongoing efficiency issues, yet many companies struggle with proper implementation due to messy data sets. Without a foundational architecture for quality data management, AI tools cannot function optimally and can lead to poor decision-making. Companies that solely rely on AI without first resolving their data integrity issues risk exacerbating existing problems rather than correcting them. Futuresuccessful firms that leverage AI will be those that understand its role within a larger strategy rather than treating it as a standalone solution.
Evolving Roles in the Go-to-Market Strategy
Successful go-to-market strategies in the future will likely involve a reduction in team sizes accompanied by increased productivity through expert specialization and technology use. There will be a greater emphasis on integrating finance into go-to-market decisions, as understanding the financial implications of marketing and sales strategies becomes increasingly critical. As companies move from decentralized to centralized decision-making, they'll likely reconsider the structures of customer success and marketing operations to align better with business outcomes. Innovative leaders will recognize that efficiency and targeted investments will be key to navigating the changing landscape successfully.
In this episode, Chris Walker talks with hosts Mikkel Kiærulf Plæhn and Toni Hohlbein about the GTM challenges B2B companies face. He shares common mistakes companies are making, how to better use data for decision-making, and predictions for what the future of GTM looks like.
Key topics from this episode:
Why unit economics at the top of the funnel are the root of most GTM inefficiencies
The CEO’s pivotal role in aligning the entire GTM function
Why current data structures fail executives and how to fix them
Predictions for 2025: Centralized decision-making, smaller teams, and AI-native organizations
The pitfalls of relying on outdated KPIs like MQLs and demo requests
Why traditional attribution models hinder strategic decision-making
How AI will reshape GTM strategies and why data architecture is critical
The shift from RevOps to a more streamlined approach to operations
Chris’s vision for post-sale functions: Aligning customer success with measurable outcomes
Strategies for improving per-rep productivity and scaling efficiently
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Thanks to our friends at Hatch for producing Revenue Vitals and all of Chris’s short-form video and YouTube content. Hatch is a video-first content agency that creates short-form video content, video podcasts, original video series, and YouTube videos for B2B companies. Visit www.hatch.fm to learn more.
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