John Grout is the David C. Garrett Jr. Professor, former

dean, and award-winning teacher in the Campbell School of Business. Dr. Grout

has researched lean supply chain management and mistake-proofing (a.k.a.

Poka-Yoke) extensively and published numerous articles on the topic.  In

2004, John was awarded the Shingo Prize for his paper, “The Human Side of

Mistake-Proofing” with Douglas Stewart.  John has also consulted with a

large variety of firms to mistake-proof their processes.  John's book Mistake-Proofing

the Design of Health Care Processes can be downloaded here: http://bit.ly/3YL7g57.

• Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3
• CME credit is available for up to 3 years after the stated release date

Contact CEOD@bmhcc.org if you have any questions about claiming credit.