Performance Reviews - How to Nail Those Tricky Bastards

Oct 26, 2022

Christine Coppola, a true rock star in the world of performance reviews, shares candid advice on how to tackle the dreaded performance review process. Topics include the flaws of traditional performance reviews, handling a review lacking substance, dos and don'ts for managers and employees, and why companies aren't following research on performance reviews.

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Introduction

00:00 • 2min

Discussing Performance Reviews with an HR Vice President

01:36 • 3min

Early Career Struggles and Breakthroughs

04:29 • 2min

The Importance of Continuous Feedback in Performance Reviews

06:32 • 20min

Creating Performance Reviews and Frequency

26:04 • 22min

Despised Jargon, a Nightmarish Town Hall, and Unexpected Validation

48:18 • 4min

Reflecting on the Meanest Comment Received

52:34 • 3min

Performance reviews are usually not employees' favorite part of their corporate jobs (and that's putting it mildly). Going through this process can be tough on both employees and team leaders, and the experience can leave people feeling disappointed and frustrated. However, if it's done well, the performance review process can really benefit both the employee and the team (what a concept!).

On today's episode (which originally aired in season one), we speak with Christine Coppola, a true rock star VP of Human Resources for a major media company, who shares candid and straightforward advice on how to tackle the dreaded performance review process from both an employee and manager point of view.

Episode Highlights:

- 3:31 Christine’s nonlinear path into HR

- 8:16 stats time! Key stats about performance reviews from Gallup, Clutch, and HR Daily

- 9:15 Why the traditional annual or bi-annual performance reviews don’t make sense

- 11:30 What to do if managers don’t have a constant feedback loop with their employees

- 13:15 How to handle a performance review that lacked substance and direction

- 16:52 Dos and don’ts when it comes to performance reviews (both as a manager and as an employee)

- 18:09 The Yelp-ish HR App

- 21:11 How Christine handled when her boss didn’t’ give her a clear performance review

- 21:51 Christine’s surfing strategies to maximize the performance review process

- 26:08 listeners send questions to HR!

- 29:53 Why are companies not following what the research says about performance reviews?

- 31:11 how Christine works directly with employees to improve the process

- 36:02 true stories about performance reviews from listeners

- 47:00 How AI can positively impact the quality of performance reviews

- 48:28 Corporate confessions

54:12 Last nuggets of wisdom

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