Performance reviews are usually not employees' favorite part of their corporate jobs (and that's putting it mildly). Going through this process can be tough on both employees and team leaders, and the experience can leave people feeling disappointed and frustrated. However, if it's done well, the performance review process can really benefit both the employee and the team (what a concept!).
On today's episode (which originally aired in season one), we speak with Christine Coppola, a true rock star VP of Human Resources for a major media company, who shares candid and straightforward advice on how to tackle the dreaded performance review process from both an employee and manager point of view.
Episode Highlights:
- 3:31 Christine’s nonlinear path into HR
- 8:16 stats time! Key stats about performance reviews from Gallup, Clutch, and HR Daily
- 9:15 Why the traditional annual or bi-annual performance reviews don’t make sense
- 11:30 What to do if managers don’t have a constant feedback loop with their employees
- 13:15 How to handle a performance review that lacked substance and direction
- 16:52 Dos and don’ts when it comes to performance reviews (both as a manager and as an employee)
- 18:09 The Yelp-ish HR App
- 21:11 How Christine handled when her boss didn’t’ give her a clear performance review
- 21:51 Christine’s surfing strategies to maximize the performance review process
- 26:08 listeners send questions to HR!
- 29:53 Why are companies not following what the research says about performance reviews?
- 31:11 how Christine works directly with employees to improve the process
- 36:02 true stories about performance reviews from listeners
- 47:00 How AI can positively impact the quality of performance reviews
- 48:28 Corporate confessions
54:12 Last nuggets of wisdom
SOURCES
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