Barb Hyman, CEO & Founder of Sapia AI: $21 Million Raised to Build the Future of AI-Powered Recruiting

Revolutionizing Hiring: Sapia AI leverages natural language processing (NLP) to create an engaging, efficient, and bias-free hiring process, replacing traditional resumes with AI-driven candidate assessments.

Impact of AI Adoption: The rise of AI, particularly after November 2022, has significantly accelerated interest in Sapia’s technology, although the company has been pioneering AI-driven hiring since 2018.

Navigating Category Creation: Sapia AI is a new category called "Smart Interviewer," but the challenge has been in positioning it within existing HR tech categories. The focus is now on customer storytelling to convey its unique value.

Empathy in Enterprise Sales: Barb emphasizes the importance of "enterprise empathy" when selling AI into HR, recognizing the significant change management required and celebrating success only when the customer does.

Candidate Experience as a Marketing Tool: The virality of Sapia AI’s candidate experience has led to organic growth, with candidates often referring the product to key decision-makers within organizations.

Global Expansion Strategy: Sapia AI has strategically focused on the EMEA market due to its sophisticated approach to AI regulation and the high demand for inclusive, bias-free hiring processes.