#79: Understand the Problem before Offering Solutions featuring Lantum

The Business of Healthcare Podcast in Partnership with Lantum

Lantum is a workforce management software where you can schedule your workforce, find extra staff near you and shrink your admin load - all in one place. Used by 3063 practices and clinics across the country, Lantum is the tool that gives you transparency over your staffing and more efficiency in the way you manage it.

This week on The Business of Healthcare:

I had the amazing pleasure of talking to Dr Ishani Patel, Katerina Pascoulis and Jamie Griffin on the podcast today to delve deeper into the world of Lantum. This is the second time Lantum have joined me on the Business of Healthcare Podcast and I’m excited to take you further behind the scenes.

We talk about whether, for Ishani, the business still feels like hers as it has been growing rapidly and internationally. Kat shares how she learns to understands the needs of the clients. Jamie tells us about how they have adapted because of Coronavirus, and the changes they made to their platform and services to provide more digital solutions. And we talk about how they promote their services to ensure the message and heart of the company doesn’t get lost.

 

“We’ve spent a lot of time talking to our Locums to make sure they are ok. To make sure they are safe and to understand how we can support them as best we can.” Dr Ishani Patel

 

This week on The Business of Healthcare:

• How the business feels to Ishani as it grows.
• Understanding the needs of the clients.
• How Lantum have adapted due to Covid-19.
• The changes Lantum have made to their services.
• How Lantum promote their services.
• Why it’s important to understand the problem before offering a solution.

 

Discover Lantum and the team

• Lantum website
• Lantum on Twitter
• Lantum on LinkedIn
• Dr Ishani Patel on Twitter
• Dr Ishani Patel on LinkedIn

 

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Thanks for tuning into this week’s episode of the Business of Healthcare Podcast with your host, Tara Humphrey. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Don’t forget to visit our website and follow us on LinkedIn and Twitter for more great content and information to improve your healthcare organisation.