Collaboration, Culture, and Community: Knowledge Leadership with Jamie Muskopf
Mar 21, 2024
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Jamie Muskopf, with extensive leadership in technology and knowledge strategy, discusses cultural assimilation in Hawaii, Montessori education, and the evolution of knowledge leadership. She emphasizes the integration of indigenous knowledge with formal education for societal progress and promotes connection through shared human experiences.
Active participation and defined roles enhance community building for effective knowledge sharing.
Transition management requires empathy and coaching skills to navigate individuals through change processes.
Deep dives
The Value of Community in Knowledge Management
In knowledge management, the importance of community building and understanding roles within a community is highlighted. The podcast discusses the significance of a sense of community, emphasizing the active participation and engagement of members within a community. By drawing parallels to indigenous cultures, where people had defined roles and identifiers within the community, the podcast underlines how this community structure can enhance knowledge sharing and understanding.
Transition Management in Change
The podcast delves into the concept of transition management during change processes. Drawing from William Bridges' three phases of transition - letting go, messy middle, and embracing the new - the importance of managing transitions alongside changes is stressed. Transition management involves understanding the emotional journey individuals undergo during changes, requiring skills in empathy, coaching, and reassurance to guide individuals effectively through transition periods.
The Role of Storytelling in Knowledge Management
Storytelling emerges as a powerful tool in knowledge management, facilitating the sharing of tacit knowledge and experiences. The podcast emphasizes the use of storytelling to capture critical information and to engage individuals in learning. By enabling individuals to recount their experiences and perspectives through storytelling, knowledge managers can unlock valuable insights and facilitate knowledge exchange effectively.
The Intersection of Indigenous Wisdom and Western Knowledge
The podcast explores the convergence of indigenous wisdom and scientific knowledge in learning and understanding. Highlighted through the book 'Braiding Sweetgrass' by Robin Wall-Kimmerer, the podcast underscores the value of recognizing and respecting diverse knowledge systems. By acknowledging the coexistence of indigenous and scientific knowledge, the narrative advocates for a holistic approach to learning and problem-solving, synthesizing the best of both worlds.
Jamie Muskopf, D.S.W. (she/her/'o ia) enjoys a career in knowledge and information strategy that often traverses less conventional paths. Dr. Muskopf has more than 20 years of executive leadership and consulting experience in the fields of technology and knowledge strategy and is currently the Director of Technical Assistance, Learning, and Knowledge Management at Lux Consulting Group. In 2020 she earned a Doctor of Social Work, studying Social Entrepreneurship, Social Innovation and holds Master of Science degrees in Information and Knowledge Strategy from Columbia University and Information Systems from Hawai’i Pacific University. She enthusiastically brings the Science of Social Work into how she teaches and applies the principles of knowledge strategy and has worked with organizations like Nike, Microsoft, the USDA, the United States Navy, and Department of Defense.
Dr. Muskopf is proud to be Native Hawaiian and an active-duty Navy submarine officer’s spouse and serves as a subject matter expert for The Rosie Network's Service to CEO program for military spouses and veterans. She is President of the Board of Directors for Ho’ola Veteran Services (Ho’ola Farms) and She is trained in Building Resilience through Trauma-Informed Practices in Higher Education, is certified in Adult Mental Health First Aid in the US and is an ETS Sponsor trained to assist individuals transitioning out of military service. Dr. Muskopf is a Certified Facilitator of the LEGO® SERIOUS PLAY® method which she uses to help students and clients share tacit knowledge in 3D.
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