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Work It

Psychological safety at work is not about giving nice feedback

Aug 25, 2024
Jasmine Liew, founder of Breakthrough Catalyst, specializes in fostering psychologically safe workplaces. She shares insights on how negative experiences with authority can hinder open communication and team dynamics. The conversation reveals actionable strategies for leaders to cultivate an environment where employees feel safe to express ideas without fear. Liew also discusses the significant impact of psychological safety on business performance and addresses navigating job transitions, emphasizing clear communication and negotiation tactics.
30:55

Episode guests

Podcast summary created with Snipd AI

Quick takeaways

  • Psychological safety is essential for team engagement, allowing individuals to share ideas and concerns without fear of ridicule or judgment.
  • Leaders must actively listen and validate contributions to foster an environment where open communication and constructive feedback are prioritized.

Deep dives

Understanding Psychological Safety

Psychological safety is defined as a team environment where individuals feel secure enough to express their thoughts, questions, and concerns without fear of negative consequences. It involves creating a team climate that encourages open dialogue, allowing for the sharing of bad news or mistakes as part of a learning process. This framework is vital for fostering engagement, as team members are less likely to share ideas or ask questions if they fear being judged or ridiculed. Such an environment is rooted not just in individual interactions but in the overall team dynamic, emphasizing the collective responsibility of all members.

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