Work It Psychological safety at work is not about giving nice feedback
Aug 25, 2024
Jasmine Liew, founder of Breakthrough Catalyst, specializes in fostering psychologically safe workplaces. She shares insights on how negative experiences with authority can hinder open communication and team dynamics. The conversation reveals actionable strategies for leaders to cultivate an environment where employees feel safe to express ideas without fear. Liew also discusses the significant impact of psychological safety on business performance and addresses navigating job transitions, emphasizing clear communication and negotiation tactics.
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Unfair Public Berating Experience
- Tiffany Ang shared an experience where her vulnerable boss unfairly berated her in front of a senior manager.
- She felt unable to defend herself and feared further repercussions, highlighting psychological unsafety at work.
Psychological Safety Defined
- Psychological safety means feeling safe to share ideas and concerns without fear of judgment or punishment.
- It is a team climate enabling interpersonal risk taking, not just a one-to-one relationship.
Respect Ideas to Encourage Sharing
- Acknowledge and thank employees for their ideas, even if previously tried or rejected.
- Leaders should listen with intention to encourage contributions and respect team members.