The 80/20 Principle

297: A Year of Remote Lawyering: How Jeff Austin Took His Practice to Patagonia

6 snips
Dec 10, 2024
Jeff Austin, an estate planning attorney from Durham, North Carolina, shares his remarkable journey of practicing law remotely while living in Argentina. He discusses the transition to a paperless, remote practice and innovative solutions for challenges like notarization and client communication. Jeff emphasizes the importance of tech tools like eSIM cards and virtual mail services for staying connected. Balancing family life with professional responsibilities in Patagonia, he offers insights into maintaining ethical standards and building client trust in a virtual landscape.
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ADVICE

Transparency with Clients

  • Be transparent with clients about your remote work situation.
  • Openly communicate that consultations will occur via phone or video conference.
ANECDOTE

Client Reactions to Remote Work

  • Jeff's clients were mostly curious about his remote setup, finding it interesting.
  • Some clients preferred in-person meetings and left, but many stayed.
ADVICE

Client Accessibility

  • Ensure easy accessibility for clients and respond to inquiries promptly.
  • This builds trust and compensates for physical distance.
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