It's been nearly 18 months since ChatGPT launched and sparked a lively debate about the future of Talent Acquisition. While it's important to consider the long-term implications, a crucial part of building a strategy is embracing the potential of current technology through experimentation and skill development.

My guest this week is Andy Headworth, Deputy Director of Talent Acquisition at HMRC. Over the last few months, Andy's team has gone from lunchtime AI experimentation sessions to rolling out the platform they created across their organization. This has driven radical improvements to their hiring process, improving its quality while simultaneously saving many hours of hiring manager and recruiter time. Andy shares its impact, the lessons they have learned, and his advice for TA leaders on building strategies for an AI-driven future.

In the interview, we discuss:

The recruiting challenges at HMRC

Experimentation, learning, and being brave with your thinking

Understanding the problem you are trying to solve

Revolutionizing the hiring manager experience

Building platforms using publically available tools and data

Implications for TA and HR software vendors

The use of AI by candidates

Advice to TA leaders

What does the future look like?

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A full transcript will appear here shortly.

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