Longtime beauty CMO Michelle Miller joins Glossy reporters to discuss the future of TikTok, plus industry news

Esteemed beauty marketer Michelle Miller knows a thing or two about a successful TikTok strategy.

Miller served as CMO of K-18 during its gangbuster rise and 2023 strategic acquisition by Unilever. Her CV also includes Kosas, Too Faced and, as of January, CMO of Vegamour hair care. 

“[TikTok has] an algorithm that is able to democratize beauty in a way that makes it a lot more accessible [to the average consumer],” Miller said. “With the platform being so uncertain, it's emotionally hard for brands that have invested so much time into creator communities, into content on Tiktok. And most of all, it's really, really hard for creators that have built their entire living and livelihoods on the platform.” 

Miller joined Glossy podcast hosts Lexy Lebsack and Sara Spruch-Feiner (23:21), plus Glossy managing editor Tatiana Pile, to discuss the latest movement in TikTok’s ongoing sell-or-be-banned legal predicament and what it means for the beauty industry. 

As previously reported by Glossy, concern over TikTok’s algorithm and its ability to influence Americans through disinformation campaigns, as well as the large amount of data being collected by ByteDance about Americans, are the top concerns of those behind the ban.

This conversation goes back to 2020 when President Trump said he planned to ban the app, but it wasn’t until TikTok added commerce with TikTok Shop in September of 2023 that momentum rebuilt. Then-President Biden signed a law into effect in April of 2024 that gave TikTok owner Bytedance a window to sell the majority of the business to an American owner or be banned from being downloaded in the U.S. 

Despite numerous legal challenges, including one heard by the Supreme Court, Bytedance unsuccessfully fought the legislation, and the app briefly went dark in January before garnering an extension by President Trump. 

On April 4, TikTok received a second extension to find a buyer until June 19. Until then, the app is safe. However, alongside a developing trade war with China, TikTok’s fate hangs in the balance with a meaningful impact on the beauty and wellness industries. 

“It really puts into place — not only for big brands in beauty, but also for smaller brands that are just getting started — [the questions] of: ‘How do you future-proof your brand? How do you work virality today, and what's next if TikTok does go away in 75 days?” Miller said. 

Also included in this episode is a news rundown on the top stories of the week. The team discusses President Trump’s escalating global tariffs, Beyoncé-founded Cécred’s splashy launch into Ulta Beauty and the latest celebrity beauty brand to hire bankers to explore an exit, ahead.