Josh Branch: Building Trust and Rapport with Clients

May 23, 2024

33:05

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In this episode, Steve Fretzin and Josh Branch discuss:

Building trust with your network, clients, and prospective clients.
Developing your relationships and reputation.
The importance of preparedness to trust and likeability.
Finding natural affinities for helping to build trust.

Key Takeaways:

Building a relationship without trust will not lead to successful, healthy places.
Sometimes the truth is painful, but trust is built on honesty with everyone you’re talking to.
Clients who have trust in their lawyer are more likely to have a great rapport and feel confident in their representation.
People can tell when you’re feeding them a line and are not going to follow through. The key to trust is reliability and following through on those things you promise.

"What you're demonstrating is that you committed to something and you executed on it. There's a connection that happens when people can really know they can count on you versus just hearing you talk about them counting on you." — Josh Branch

Find out more about the 10 Easy-to-Execute Hacks to Unlock Your Full Potential at: https://fretzin.com/events

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Episode References:

Podcast: Smartless - https://www.smartless.com/

About Josh Branch: Josh’s interest in law began at the early age of 16 when he began working in a law firm as a high school student. Attending depositions and being inundated with the legal profession at an early age and with an inherent ability to argue succinctly, it was known by many that Josh would become a lawyer from an early age.

Growing up around medical doctors has also proved advantageous for Josh in his legal practice, in that he has learned and become familiar with a person’s physiology, which is continually being applied to his practice of personal injury law in Athens.

He attended undergraduate school at the University of Georgia and went to law school at Florida Coastal School of Law in Jacksonville, Florida.

Josh began his legal career in Pensacola, Florida working at an insurance defense firm, though his passion was always to help individuals rather than corporations. After enduring Hurricane Ivan, he was forced to move from Pensacola and eventually relocated to Athens, Georgia where he is devoted exclusively to pursuing justice for plaintiffs. Dedication to the injured individual’s plight remains his devoted pursuit.

Connect with Josh Branch:

Website: https://www.thegeorgiainjuryattorney.com/

Phone: 706-850-4994

LinkedIn: https://www.linkedin.com/in/josh-branch-a1127624/

LinkedIn: https://www.linkedin.com/company/the-law-office-of-joshua-w-branch-llc/

Facebook: https://www.facebook.com/TheLawOfficeofJoshuaWBranch/

Instagram: https://www.instagram.com/thelawofficeofjoshuawbranch/

Connect with Steve Fretzin:

LinkedIn: Steve Fretzin

Twitter: @stevefretzin

Instagram: @fretzinsteve

Facebook: Fretzin, Inc.