Roche's Federated Delivery Model

In this episode, Markus Zirn and Suresh Jaganathan explore the power of a federated delivery model, sharing insights from Suresh’s transformative work at Unilever and Roche. They discuss the benefits of this approach, like scalability, flexibility, faster time to market, and improved compliance. They highlight the importance of a product mindset and the role of federated delivery in fostering innovation and business value in large enterprises.

Timestamps

00:00 Episode Start

03:20 Why a federated delivery model?

14:45 Federated delivery across industries

18:56 Integrating API-led and event driven architectures

22:20 Advice for starting federated delivery

29:08 The citizen integrator dilemma

32:35 Suresh's greatest achievements with federated delivery

37:23 Importance of a product mindset

Episode Key Takeaways

• Adopt federated delivery for scalability: Enhance scalability and flexibility by decentralizing integration tasks. Train teams to handle integrations independently, while maintaining central oversight for governance.
• Create a marketplace for reusable assets: Build a central marketplace with reusable APIs, templates, and tools. Encourage teams to share and utilize these resources, fostering collaboration and efficiency.
• Embrace a product mindset for APIs and events: Shift to treating APIs and events as products. Assign owners to manage them with ongoing updates, customer feedback, and continuous improvement.
• Empower teams through integration champions: Establish integration champions to support federated teams with training, ongoing support, and regular workshops, ensuring successful implementation and continuous learning.

Top Quote

“Enablement is not a one time fire and forget exercise. It is a continuous exercise. So you need to have integration champions in your integration center for enablement team so that integration champions continuously engage with all the federated teams. They are not like policemen. It is more like a customer success person. So they engage with that federated teams to continuously educate them.”