The Connection: Where Tech Meets Humanity in Healthcare Clinical Leadership: The Key to Successful Digital Health Implementation
May 1, 2025
23:17
Welcome to The Connection: Where Tech Meets Humanity in Healthcare podcast, brought to you by RLDatix.
In this episode, Liz Jones and Darren Kilroy are joined by Henry Morriss, Director of Clinical Informatics at Manchester Foundation Trust, to share insights into the evolving landscape of digital healthcare and AI implementation.
What You’ll Learn:
- How to successfully manage digital transformation while supporting staff across different levels of tech literacy
- The critical role of clinical leadership in implementing healthcare technology systems
- Why addressing digital inequalities is essential when introducing new healthcare technologies
- How to balance AI implementation with practical clinical benefits and validated outcomes
- How digital tools are revolutionising patient history documentation and information sharing
Dr. Henry Morriss serves as the Director of Clinical Informatics at Manchester Foundation Trust, one of the largest NHS trusts in the UK. With dual specialities in emergency medicine and intensive care, Henry Morriss has evolved from his clinical roots to become a pioneering figure in healthcare digitalisation. His journey includes serving as Chief Medical Informatics Officer (CMIO) and leading the successful implementation of the EPIC Electronic Health Record system across the trust's ten hospitals. Currently heading the clinical informatics team, Henry is at the forefront of integrating artificial intelligence and digital solutions in healthcare while ensuring clinical leadership remains central to technological advancement.
Episode Highlights
- [10:07 - 14:58] The Hidden Costs of Change in Health Tech
Change, even small ones, can throw people off. Whether it's tweaking a font or rolling out a new digital system, it's not just about the tech; it's about how well you support the people using it. Don't underestimate the human side of transformation. Communicate clearly, explain why the change matters, show the benefits, and make sure support teams stick around beyond launch. - [16:01 - 17:33] Tackling Health Inequalities with Tech
To truly tackle health inequalities in diverse communities like Manchester, digital solutions must be inclusive by design. That means simplifying tech for those who are comfortable with it while freeing up time to support those who aren't. It also requires looking beyond healthcare, working with city councils to improve digital literacy, expand infrastructure, and ensure no one is left behind.
- [17:33 - 20:24] AI, Predictive Models, and Data Academies
AI isn't a magic fix for the NHS. However, it can be a powerful tool when paired with the right data, staff training, and clear strategy. As the NHS gears up for its 10-year plan, success will depend on improving data literacy across the board, building trust in tech, and focusing on real-world impacts, like using predictive models not just to forecast missed appointments but to take actionable steps that actually get patients through the door.
👉 At RLDatix, we understand that health and care is a complex landscape where technology must work hand-in-hand with human expertise. In our podcast, we explore how our commitment to safety and operational efficiency can improve the daily experiences of health and care professionals while keeping patient safety at the core of everything we do. 🎉
To find out more, visit rldatix.com. 🏥
Episode Resources
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