If you’re ready to level up your communication skills and gain the confidence needed to handle challenging client interactions, this episode is for you! Tim and Derek break down the power of effective communication in sales and share real-life scenarios to show how clear, confident conversations can turn obstacles into opportunities.
In this episode, they discuss:
- The Link Between Sales and Communication: How sales is more than just closing deals—it's about understanding clients and effectively communicating value and boundaries.
- Handling Emotion in Difficult Conversations: Derek shares his journey on remaining composed and unemotional, even with high-stakes clients.
- Building Confidence with Training: Discover how consistent training and learning can strengthen your confidence and reduce concessions in difficult client situations.
- The Role of Validation in Client Interactions: Why clients often just want to be heard and how validating their concerns can build stronger business relationships.
Resources:
💰 Calculate Your 50% Gross Profit
You didn’t become a contractor to struggle financially! Start calculating a 50% gross profit on every job with our worksheet: Gross Profit Worksheet
💸 Spotting Cheap Prospects Guide
Filter out clients who aren’t a fit with our free guide: Cheap Prospects Guide
Join Us in BATTLEGROUND
Everything your contracting business needs to succeed is in our Battleground Program, with focus areas on Leadership, Communication, and Numbers. Find out more at Battleground Program
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Mentioned in this episode:
Be on the Contractor Intervention! - https://thecontractorfight.com/intervention
The Contractor Fight with Tom Reber