Specific written plans to deal with potential conflict can be helpful: both by acknowledging that conflict happens and by having a process in place when it is needed. Those specifics are themselves part of a plan: a contract, a family charter, a workplace policy. Many of us find planning hard to do: we need to face difficult facts, make tough decisions, and devote resources (time, money, and energy) to doing it well. Three steps can help us get past our own or our clients’ conflict: acknowledge that it is difficult; start with something simple instead of nothing; and expect to review and make changes in the future.
Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.
Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/And you can follow us on Twitter @conflictsolving.
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