"1 to 1000" | Scaling Startups with CEOs
E5: How to Lead a $1.7B, 300+ Person Company with Front CEO Mathilde Collin
Oct 19, 2023
Mathilde Collin, CEO of Front, talks about lessons from leading a fast-scaling company, including the importance of transparency and employee engagement. They discuss achieving compliance, self-selection in recruiting, and the evolving role of the CEO. They also explore learning from other CEOs, the importance of brand and hiring, and valuations in the tech industry.
43:58
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Quick takeaways
- Transparency and trust are crucial for building a strong team, where employees are informed about the state of the business, fostering engagement and understanding during challenging times.
- Investing in employee engagement and satisfaction by integrating them into the company's journey through transparent communication, involvement in decision-making processes, and a clear understanding of the business and its goals.
Deep dives
Importance of Transparency and Trust
Transparency and trust are crucial in building a strong and engaged team. Keeping employees informed about the state of the business, whether good or bad, fosters trust and engagement. This is especially important during challenging times, like economic downturns, as it helps employees understand the company's decision-making and builds a stronger foundation of trust. However, transparency should be balanced with optimizing for maximum excitement and sharing good news, as that also contributes to employee engagement.
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