Short Term Rental Secrets Podcast What It Really Takes to Run a Top STR Management Company | The STR Scale Show with Mike Reilly | Ep 24
Aug 14, 2025
This week’s guest is Jamie Lane, VP of Research at AirDNA, who dives into the gritty reality of running a top property management company in the U.S. He discusses the intense operational demands and the elusive work-life balance in the industry. Jamie shares insights on maintaining high guest satisfaction while scaling, alongside key strategies for pricing and market analysis. He also highlights the importance of technology and rigorous dedication in the fast-paced world of short-term rentals.
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Episode notes
Founder Never Took A Vacation
- Bach Bros Properties' founder hasn't taken a vacation since 2021 and obsessively monitors guest messages.
- Their dedication illustrates the personal cost of running a top-rated STR management company.
Markets Were Redefined For Clarity
- AirDNA redefined markets into 200–250 distinct short-term rental markets to make analysis meaningful.
- They grouped neighborhoods and visitor-region areas so investors and managers can compare like-for-like markets.
Verify Managers Before Ranking
- Validate your property manager entries and clean your data before claiming rankings.
- Click through and verify local companies to ensure accurate recognition and avoid false listings.