Workday Podcasts How La-Z-Boy Makes Comfort a Business Strategy - Future of Work Podcast
Nov 18, 2025
In this engaging discussion, Jessie Heath, Director of Global Talent at La-Z-Boy, shares insights on creating human-centered workplace strategies. She emphasizes the importance of psychological safety in fostering belonging among employees. Jessie makes the compelling case for prioritizing care in business, linking it to improved productivity and reduced absenteeism. The conversation highlights balancing AI tools with genuine human connection and the significance of intentional conversations in building trust and community in the workplace.
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Belonging Prevents Isolation
- Belonging means having a community so you don't feel alone at work.
- Jessie Heath says belonging provides resources and support that help people thrive.
Recliner As A Reset Space
- Jessie Heath describes her recliner as a personal reset space where she can realign thoughts and be herself.
- She links that private comfort to the psychological safety she expects in leadership and teams.
Radically Human Means Whole-Person Care
- Treat employees as full people with lives, bills, and crises rather than cogs in a machine.
- Jessie Heath calls this approach 'radically human' because most workplaces ignore it.