This Week in Startups Neeva CEO Sridhar Ramaswamy on AI chatbots and the search revolution | E1686
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Feb 27, 2023 
Sridhar Ramaswamy, CEO of Neeva and former Google SVP, dives into the revolutionary landscape of AI chatbots and search technology. He discusses Neeva's focus on user privacy and its innovative business model that sets it apart from traditional ad-supported platforms. Ramaswamy highlights the challenges of creating a search engine that prioritizes accuracy and authority over ads. The podcast also touches on the future of search as a direct answer provider, emphasizing the need for ethical considerations in content generation and user experience.
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Neeva's Impact on Users
- One user described Neeva as "breathing clean alpine air" after living in a city's smog.
- This highlights Neeva's focus on privacy and ad-free experience.
From Search to Answers
- Sridhar Ramaswamy realized early on that users want answers, not just links.
- Google's "featured snippets" proved the user preference for direct answers over clicking links.
Ad-Supported Ecosystem's Dependence on Google
- The Google ad-supported model inadvertently created the current ad-supported publishing ecosystem.
- This system may not be beneficial for publishers in the long run, as platforms capture most of the value.