

Is Your Team Lazy? or is it YOU? How to Drive Profits through Engagement
Jul 30, 2025
Feeling burnt out? It's not just you—it's your team, too. Discover how powerlessness leads to disengagement and resentment. Learn how a leadership shift can transform your staff from passive workers to proactive owners. Implement strategies for genuine ownership without losing control. Plus, find out the key question that ignites engagement in one-on-ones. Create a culture of collaborative ownership and watch your practice thrive!
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Powerlessness Drives Disengagement
- Team members disengage because they feel powerless, not lazy.
- Powerlessness leads to a lack of meaningful work and disconnection from outcomes.
Control Affects Stress Levels
- The Whitehall studies found lower-level employees have more stress than executives.
- Lack of control over work causes higher rates of stress and worse health.
Handling Upset Patients Restores Control
- Front desk staff burned out from dealing with upset patients post-COVID.
- Training them to handle upset patients restored their sense of control and reduced burnout.