The Very Dental Podcast Network Shorts: 4 Words to Avoid Using with Patients
The words you use with patients can be important. Alan discusses a few that he's found to be less than helpful over the years that he tries to avoid using with patients. The four words he discusses:
- Small (in terms of dental disease)
- Dental "Insurance"
- Expensive
- Painful
Do you have any words you try and avoid during patient communication?
Some links from the show:
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