Property Management Business
5. Simplify Your Property Management Maintenance
Jul 11, 2023
Learn how to simplify property management maintenance by managing common issues with confidence, clarifying vendor expectations, and balancing price, quality, and timeliness. Discover best practices for handling repair requests, including the importance of finding vendors that meet specific criteria. Explore the significance of including specific requirements in vendor contracts, maximizing efficiency with property management software, and addressing tenant damage. Gain insights into how to handle maintenance issues in rental properties, including scenarios, responsibility, trust, judgment, tenant approval, and leasing fees.
30:20
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Quick takeaways
- Maintenance should be managed rather than solved, focusing on minimizing damage and addressing tenant concerns.
- When choosing vendors for maintenance, property managers must strike a balance between price, timeliness, and quality of work based on their specific needs.
Deep dives
Philosophy of Managing Maintenance
Maintenance should be seen as attention to be managed rather than a problem to be solved. It is important to understand that although technology, communication, and good vendors can help improve the maintenance process, they will never fully solve the maintenance problem. By accepting that maintenance is an ongoing aspect of property management, property managers can alleviate stress and focus on minimizing damage and addressing tenant concerns in a timely manner.
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