Future Ready Leadership With Jacob Morgan The Entitlement Culture Is Real And Nobody Wants To Talk About It
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Jan 9, 2026 Many organizations are reactive, scrambling to keep up with trends rather than shaping the future of work. Traditional HR metrics often fail to connect outcomes to business success. The rise of entitlement in the workplace signals a shift in accountability, especially post-pandemic. Leaders must recalibrate the power dynamic between employers and employees, recognizing work as a value exchange. Emphasizing performance over perks is crucial, as is the courage to restore honesty and accountability in leadership.
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Companies Are Reacting, Not Leading
- Most organizations are playing defense, not shaping the future of work.
- CHROs chase trends and firefight rather than invest in strategic foresight tied to business metrics.
Rethink HR Metrics
- Traditional HR metrics are backward-looking and insufficient on their own.
- Combine people metrics with business metrics like revenue per employee and leadership pipeline strength.
AI Will Change How HR Measures People
- AI will reduce reliance on periodic engagement surveys by analyzing workforce data in real time.
- This shifts HR from rearview assessments to present and predictive actions.
