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This American Life
809: The Call
Dec 8, 2024
A hotline operator assists drug users injecting alone, saving lives and fighting addiction. A mother's desperate search for her daughter leads to a heartbreaking realization. The strained relationship between a grandmother and her substance-abusing daughter is explored. Reviving Kimber has a profound impact on Stephen's life and Kimber transitions to working on the hotline.
01:01:58
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Quick takeaways
- Hotlines provide a lifeline for individuals in need, offering immediate assistance and a safe space to express themselves without judgment or fear of consequences.
- Never-use-alone hotline plays a crucial role in preventing overdose deaths, offering immediate support and guidance to individuals using substances alone.
Deep dives
The Importance of Hotlines and Anonymity
Hotlines, such as the never-use-alone hotline, provide a lifeline for individuals in need. Anonymity plays a crucial role in creating a safe space where callers can freely express themselves without judgment or fear of consequences. Hotlines allow for immediate assistance and support, offering a chance for callers to be heard and helped in potentially life-threatening situations.
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