Lior Eshkol on How Wolt Israel Became a Cultural Icon, the Essence of the Israeli Consumer & Navigating the Company Through Crisis

On this episode of Invested, Michael hosts Lior Eshkol, General Manager of Wolt Israel.

Lior (37) is currently from Tel Aviv, born and raised in Ramat Hasharon. 

Served in the IDF Intelligence research as an officer. B.A in Industrial Engineering from Tel Aviv University and MBA from Harvard University. 

Worked at Procter & Gamble, Amazon, WeWork and healthy.io. General Manager of Wolt Israel since 2020. Spearheaded massive expansion from restaurant industry to retail verticals, geo expansion from Tel Aviv to 75% nationwide population coverage; 

Led a platform economy disruption in Israel revolutionizing consumer behavior, commercial marketplace, and impacting the labor market.

Please rate this episode 5 stars wherever you stream your podcasts! 

KEY TOPICS 

• [00:00:00] Intro 
• [00:01:49] From WeWork to Wolt
• [00:04:00] How Wolt Cracked the Israeli market
• [00:05:56] Everyone Wants to be a Wolt Driver
• [00:09:00] Safety First
• [00:09:41] Becoming Israel's Favorite Delivery Service
• [00:12:45] Becoming the GM of Wolt Israel
• [00:13:42] Growing Through COVID-19
• [00:16:40] What Can We Learn from Wolt Israel?
• [00:18:40] From Product Manager to General Manager
• [00:21:40] Wolt’s Business Model
• [00:22:30] How the War Changed Wolt IL
• [00:30:30] Wolt as a Cultural Icon in Israel
• [00:35:40] Changing Employment Laws
• [00:42:10] Wolt’s Unique Customer Support Team
• [00:47:40] Leading for Success 
• [00:54:06] Consumer Delivery Trends

RESOURCES

Follow Lior on Linkedin: https://www.linkedin.com/in/lior-eshkol-44109467/ 

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For the transcript of this episode, go to: https://content.aleph.vc/podcast-episodes/lior-eshkol---episode-25

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CREDITS

Executive Producer: Erica Marom 

Producer: Sofi Levak

Video and Editing: Ron Baranov

Music and Art: Uri Ar 

Design: Rony Karadi