Pioneers of AI How Writer is helping Fortune 500 companies become AI-forward
Jul 30, 2025
May Habib, Co-founder and CEO of Writer, leads a pioneering AI company at the forefront of human-AI collaboration. She discusses how Writer's custom AI agents can enhance workflows for Fortune 500 companies by automating routine tasks. Habib emphasizes the importance of proprietary models for efficiency and trust, the transition to generative AI engine optimization, and the value of diverse perspectives in AI development. With insights into the future of work, she inspires listeners to embrace AI integration in their workplaces.
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Uber's AI-Powered Support
- Uber uses Writer's AI agents to classify support requests and generate updated responses automatically.
- The AI stages content updates for human approval before publishing in their CMS.
AI in RFP Automation
- Commvault uses AI agents to auto-pull and draft RFP responses within Microsoft Teams channels for collaboration.
- Once approved, the system produces and sends the final RFP PDF to clients automatically.
AI Agents as Employees
- Managing AI agents like employees, not software, enables reliable, goal-oriented AI workflows.
- Concepts like job descriptions, performance reviews, and termination apply to agent lifecycle management.