Doc Danny kicks off the new year with a powerful exercise to audit your business from a 30,000-foot view. He breaks down three core areas—Marketing & Brand, Sales, and Product (Customer Experience & Outcomes)—to help you identify gaps and optimize your practice.
Key takeaways include:
- Aligning marketing, sales, and product delivery for consistent messaging.
- Reducing drop-off rates by improving your client journey from initial contact to retention.
- Enhancing customer experience to stand out, including small details like punctuality and personalized touches.
- Prioritizing 2-3 actionable improvements per quarter to drive sustainable growth.
-
Join our 5-Day Challenge at physicaltherapybiz.com/challenge
-
Apply at physicaltherapybiz.com/apply
-
Leave a 5-star review on iTunes if you enjoy the podcast!
-
Encourage a friend to do the same!
-
Join our free PT Entrepreneur Facebook Group at facebook.com/groups/ptentrepreneur
Remember Everything You Learn from Podcasts
Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.
