Sounds Like A Cult
The Cult of Airline Miles
Aug 8, 2023
Comedian and frequent flyer Fumi Abi joins the hosts to discuss the cultlike nature of airline loyalty programs. They talk about the allure and drawbacks of airline miles, the psychological attachment to collecting points, frustrations with finding a doctor and airport anxiety, the complexities of airline miles, the cult-like culture within Southwest Airlines, and annoying friends in relation to cults.
56:53
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Quick takeaways
- Airline loyalty programs often devalue their rewards over time, making it challenging for members to earn and redeem benefits.
- People go to extreme lengths to earn airline miles, including hiring disabled individuals and raising investor money to create mileage pools.
Deep dives
Importance of loyalty programs
Airline loyalty programs, such as frequent flyer miles, create a culture of loyalty and promise amazing experiences. However, airlines often devalue their loyalty programs over time, making it harder for members to earn and redeem rewards.
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