The True Cost of Hiring a Scrum Master

Hiring the wrong Scrum Master can be significantly more expensive than merely paying their salary, potentially costing organizations up to 30 times more, according to a study by Gartner. This highlights that the value of a Scrum Master goes beyond simple facilitation of meetings; it lies in their ability to foster team dynamics and improve overall productivity. A Scrum Master must actively contribute by resolving issues that teams cannot address themselves and by promoting a culture of collaboration and efficiency. Employing someone who lacks the necessary skills and mindset can lead to poor team performance, ultimately affecting the organization's bottom line.