2,134 - The Multifamily Operations Tip of the Day: Unbilled Utilities

Unbilled utilities don’t scream.

They whisper and slowly drain your NOI while no one’s looking.In today’s Multifamily Operations Tip of the Day, Mike Brewer unpacks a silent but costly threat in property management: unbilled utilities.It’s one of the easiest ways to bleed margin — and most teams won’t notice until it’s too late. Faulty meter reads. Sloppy allocation. Gaps in billing during unit turns. It all adds up. And here’s the kicker: AI is your best defense.AI can run a real-time audit of your utility billing processes, flagging mismatches between usage and charges the moment they happen. That’s not just efficient. That’s smart income protection.But it gets better. We’re entering an era where AI doesn’t just observe, but acts. Real-time prevention.

Autonomous corrections.

And in 2026 and beyond, a new acronym will lead the charge: IF. Fair and accurate utility billing isn’t just about recouping costs. It builds trust, promotes conservation, and protects your NOI. Precision is no longer optional — it’s table stakes.If you're ready to stop invisible losses and start using AI to protect your portfolio’s bottom line, like this video, subscribe, and share your utility billing best practices in the comments.Support comes from: https://www.365connect.com/?utm_campaign=mmn

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Plus: why in-person events like RETCON https://retconference.com/ matter more now than ever.