HR People Pod – Ep 16: US – UK business relations | AI agents | ‘Snitch tagging’
Jan 29, 2025
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Join Daniel Mortimer, Chief Executive at NHS Employers, as he delves into the shifting dynamics of US-UK business relations in light of political changes. He discusses the impending rise of AI agents in the workforce and the crucial role HR must play in managing virtual employees. Additionally, the topic of 'snitch tagging' emerges, highlighting the need for organizations to navigate its implications on feedback and workplace culture. Mortimer's insights shed light on the future of HR in an evolving landscape.
The impact of US political changes on UK organizations compels businesses to align practices with core values while addressing employee concerns.
The rise of AI within HR raises ethical considerations and demands continuous learning to address workforce transformations and potential job displacement.
Deep dives
Impact of U.S. Politics on UK Organizations
The recent inauguration of Donald Trump raises questions about its implications for UK organizations, particularly those with American subsidiaries. As Trump reinstates certain policies, concerns arise regarding how these changes might influence practices such as equity, diversity, and inclusion. Some professionals believe that the UK will maintain its current practices despite the political environment in the U.S., while others express worries about the psychological impact on employees who may feel either empowered or threatened by these developments. Ultimately, the focus remains on how organizations adapt to these shifts while ensuring alignment with their core values and addressing employee sentiments.
Navigating AI Integration in Business
The discussion highlights the evolving role of AI within organizations as tools for efficiency and cost reduction. With automation projected to impact approximately 40% of HR administrative tasks, there's a growing concern about how this will shape the workforce and educational pathways for future HR professionals. It emphasizes the need for organizations to strategically evaluate the implications of AI adoption, particularly the balance between augmenting human capabilities and the potential for job displacement. The focus on HT professionals is to explore the ethical considerations of AI while maximizing the benefits it offers for operational efficiency.
Changing Dynamics of Employee Complaints
Emerging social media trends, such as 'snitch tagging,' have transformed the landscape of employee feedback and complaints. This phenomenon allows employees to publicly air grievances about managers or workplace experiences, which raises concerns about professionalism and accountability in addressing workplace behavior. While some see value in this form of transparency for driving organizational improvements, others worry about the potential for toxicity and misrepresentation. It underscores the importance of fostering open communication within organizations to resolve issues before they escalate to public platforms.
The Need for Continuous Learning and Adaptation
In light of rapid technological advancements and changes in workplace dynamics, the necessity for professionals in HR to embrace continuous learning is emphasized. Young practitioners are showing ambition for quicker career progression, mirroring the fast-paced digital environment they navigate. Educational institutions face challenges in keeping curricula up-to-date with developments in AI and other technologies, potentially leaving students ill-prepared for the evolving job market. Ultimately, the conversation advocates for organizations and individuals alike to proactively engage with new tools and knowledge to thrive in a changing professional landscape.
How will a new government in the White House and changing business attitudes in the United States affect the UK? Is 2025 the year where ‘AI agents’ enter the workforce, and if so, how should the people profession manage virtual employees? And what is the practice of ‘snitch tagging’ and how should your organisation respond?
CIPD Director of Profession David D’Souza is joined by People & Transformation Director at CIPD, Amanda Arrowsmith; Chief Executive at NHS Employers, Daniel Mortimer; and Chief People Officer at Gray Dawes Travel and Founder of Tap HR, Patricia Hewitt.
Recorded: 24 January 2025
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CIPD HR30 Nominations
Time to recognise excellence in HR! The CIPD HR30 celebrates the top 30 HR leaders driving innovation, shaping workplace culture and making real impact. Do you know someone who’s making a difference, leading change and driving the profession forward? This is your chance to highlight their achievements and contribution. Visit cipdhr30.co.uk before 26 March to find out more and submit your nomination.
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