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McKinsey Talks Talent
Human-centered AI: The power of putting people first
Dec 11, 2023
'Human-centered AI' is discussed in this episode of McKinsey Talks Talent. The speakers address concerns about job loss and macroeconomic impacts, explore the role of user interface in AI integration, analyze biases and resistance to AI adoption, discuss ways to unleash employees and improve organizational design with AI, and explore the challenges of data segmentation in AI.
23:47
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Quick takeaways
- Human-centered AI focuses on augmenting human capabilities through design and social arrangements.
- To overcome resistance to adopting AI in the workplace, organizations should focus on new capabilities, user-friendly interfaces, and revenue potential.
Deep dives
The Importance of Human-Centered AI
Human centered AI refers to the design approach that focuses on augmenting human capabilities. It involves not only using data and language models but also considering the social arrangements necessary for AI to fulfill its potential.
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