Analyzing biases, measuring impact, and resistance to AI adoption in HR

‘Humans in the loop’: It’s the angst-ameliorating mantra for the new age of generative AI. But what does it really mean? In this episode of McKinsey Talks Talent, Stanford University professor Melissa Valentine joins McKinsey partners Bryan Hancock and Brooke Weddle, along with global editorial director Lucia Rahilly, to discuss human-centered artificial intelligence: what it is, how it improves performance, and how it can help shift skittish employees’ mindsets from “ugh” to “wow.”

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