Get Paid For Your Pad | Airbnb Hosting | Vacation Rentals | STR Revenue Management How Troy Daily Scaled to 70+ STRs (and Kept His Sanity)
Apr 14, 2025
Troy Daily, founder of Elevated Rentals & Hospitality, scaled his short-term rental portfolio to over 70 units while balancing quality and growth. He discusses the importance of outsourcing operations and building a reliable team to maintain guest satisfaction. Troy also shares his insights on revenue management strategies, SEO, and lessons learned from rapid scaling. His experience emphasizes that strong leadership is key in navigating the challenges of entrepreneurship and enhancing overall guest experiences.
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From Solo Host to Outsourcing
- Troy Daily started managing short-term rentals alone, cleaning and handling guest communication himself.
- He quickly realized the workload was unsustainable and began outsourcing housekeeping, marking his move away from being a hectic host.
Hands-On Early Days
- Troy Daily personally cleaned all his first three units including on a busy holiday.
- This intensive effort made him realize the necessity of hiring housekeeping help.
Effective Team Building Tips
- Prioritize honesty, communication, and clearly defining roles when building your team.
- Be approachable and listen to employees as they operate in the field day-to-day to ensure success.