Craig Donovan - Pax8 on Building Partner Experiences That Drive Growth

Live from Pax8 Beyond with Craig Donovan on Partner Experience, AI Enablement, and the Future of MSP Growth

In this energizing live session from Pax8 Beyond, we sit down with Craig Donovan, Chief Experience Officer at Pax8, to explore what it really takes to deliver next-level partner success in today’s rapidly evolving channel landscape.

Craig shares how Pax8 is supporting partners through the biggest transition yet, from managed services to managed intelligence. We unpack the rise of the “Chief Workflow Officer,” Pax8’s ambitious 100+ course Guided Growth program, and why SMBs are now uniquely positioned to lead the AI-driven future of the channel.

In this episode, we dive into:
- How Pax8’s Guided Growth, Academy, and Voyager Alliance are helping MSPs scale smarter
- Why SMBs - not enterprises will be the first to capitalize on agentic AI solutions
- The role of community, coaching, and constant feedback in building partner-led innovation

From real-time partner insights to rewards programs and peer-powered enablement, this conversation is packed with practical strategies for any MSP ready to unlock their next stage of growth.

Connect with Craig: https://www.linkedin.com/in/craig-donovan-621b585/

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