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Welcome to the Service Business Mastery Podcast!

Visit our website for more episodes and insights! https://www.servicebusinessmastery.com

In this episode of the Service Business Mastery podcast, Tersh Blissett, Co-Founder & Chief Experience Officer at Trade Automation Pros, CEO of Service Emperor, Co-Host & Founder of Service Business Mastery Podcast, and Josh Crouch, Founder of Relentless Digital Marketing Solutions & Co-Host of Service Business Mastery Podcast, talk about the key strategies that can drive success for home service businesses. They share how pricing transparency, strong community connections, and effective marketing help businesses stand out and grow. They also discuss the role of AI tools in improving operations, saving time, and creating more content. Tune in to learn how to simplify your business focus and make smarter decisions for long-term growth.

In this episode, here's what you can expect to learn:

Why pricing transparency and clear estimates can drive more leads and build trust.
How community involvement and networking help businesses grow.
The importance of focusing on one thing and avoiding distractions for success.
Why AI tools and automation are key to saving time and improving operations.
How simplifying your marketing strategy can lead to better results.

Timestamps ⏰

[00:00] - Recap

[02:36] - Episode Introduction

[05:48] - Building Strong Customer Relationships

[06:29] - Avoiding Information Overload & Staying Focused

[10:08] - 20+ Events, Hosting Their Own, and Keynote Training

[11:47] - Standout Events: BDR Spark, Branding & Differentiation

[13:49] - AI Trend Fatigue & Contractor Skepticism

[17:26] - Wearable AI 'External Brain' & Personal Productivity

[20:25] - First Major Keynote: Nerves, Preparation & Delivery

[23:01] - Speaking on Stage vs. Breakouts & Audience Dynamics

[26:55] - Biggest Interview Surprises & Data from Homeowner Surveys

[30:04] - Recommended Starting Episode for New Listeners

[34:11] - Industry Challenges: Tariffs, Regulations & Consumer Shifts

[37:34] - Embarrassing Moments On-Air & On Stage

[40:11] - Favourite Podcast Moments & Listener Reflections

[42:45] - Looking Ahead to 2026 & New AI Product Direction

[46:18] - What Topics Should We Cover in 2026?

[48:09] - Your 2026 Business Changes? Scaling Up or Down

If you found this conversation helpful, please leave us a review (5 stars would be greatly appreciated 😉). Links & References:

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Service Business Mastery Podcast

This episode is kindly sponsored by:

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UpFrog
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