

How to Improve Patient Experience to Generate Better Reviews & More New Patients! - Interview with Kayli Krasnow
Mar 12, 2024
Kayli Krasnow, owner of Hi, Finch, discusses the correlation between employee happiness, patient experience, and business success in the med spa industry. Topics include building strong foundations for success, acquiring first patients, and enhancing patient experience for better reviews and new patients. The podcast emphasizes the importance of team happiness, positive work environments, and personalized interactions in shaping a successful med spa reputation.
Chapters
Transcript
Episode notes
1 2 3 4 5 6
Introduction
00:00 • 3min
The Impact of Employee Happiness on Patient Experience
02:57 • 2min
Building Strong Foundations for Business Success
04:36 • 10min
Instincts in Business, Marketing Agency Offer, and Acquiring First Patients
14:49 • 3min
Enhancing Patient Experience and Reputation Building in a Med Spa
17:37 • 16min
Enhancing Patient Experience for Better Reviews and New Patients
33:31 • 2min