

Understanding AI Assisted Tech and the European Accessibility Act
Aug 5, 2025
Neil Milliken, Global Head of Accessibility at Atos and host of Access Chat, discusses the evolution of accessibility in the enterprise driven by AI and inclusive design. He emphasizes how tools like Microsoft 365 are embedding features for everyone, not just those with disabilities. Neil highlights the impact of the European Accessibility Act on organizations and why accessibility is crucial for business, not simply a compliance checkbox. He also dives into the advancements in assistive technology and the importance of high-quality audio in enhancing productivity and collaboration.
AI Snips
Chapters
Transcript
Episode notes
AI Drives Mainstream Accessibility
- AI and assistive technology are converging, making accessibility features mainstream.
- Features like voice input and captions now benefit a wider audience, beyond just users with disabilities.
Wider Use Boosts Accessibility Tech
- Broader use of accessibility features leads to more investment and better technology.
- Many users benefit from assistive tech without identifying as disabled, including those with age-related needs.
Hearing Tech Goes Mainstream
- Hearing assistive technology is becoming more mainstream, following the path of vision support.
- Devices now integrate hearing aid capabilities, enhancing clarity for users during calls and meetings.