Safety Moment - Procedures Don’t Control People...People Control Procedures
Dec 13, 2023
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The podcast discusses the influence of context on behavior and challenges the notion that procedures can control behavior. It emphasizes individual agency and how behaviors shape the use of procedures.
Context plays a crucial role in shaping behaviors, influencing individuals more than attempts to control behavior directly.
Procedures do not dictate behavior; behaviors drive the use and adherence to procedures, encouraging organizations to focus on influencing behaviors.
Deep dives
Context dictates behaviors
The podcast discusses the idea that context plays a significant role in shaping behaviors, emphasizing that behavior is not something that organizations can fully control. The speaker compares how individuals act differently in different contexts, such as being reverent in a church versus being loud at a football game. The main point is that the context in which individuals are placed influences their behavior more than any attempts to manage or discipline behavior. The speaker argues that creating a culture or system that aligns with the desired behavior is more effective than trying to directly control it.
Behaviors drive procedural use
The podcast challenges the common belief within organizations that procedures dictate behavior. Instead, the speaker suggests that behaviors actually drive the use and adherence to procedures. The speaker presents a diagram where context drives behaviors, and behaviors then allow the use of procedures. The speaker emphasizes that procedures do not create behaviors and asserts that organizations should focus on influencing behaviors rather than relying solely on procedures to drive desired actions. This insight encourages organizations to consider the role of behavior in their processes and systems.
1.
The Influence of Context on Behavior and the Misconception about Procedures
Get Caught Trying to Make the World Better!Best Safety Podcast, Safety Program, Safety Storytelling, Investigations, Human Performance, Safety Differently, Operational Excellence, Resilience Engineering, Safety and Resilience Incentives...Give this a listen.Thanks for listening and tell your friends.See you on Audible...all my books are up on there.One of them is read by a British dude - it is like a Harry Potter book!Have a great day as well.
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