Matt Spiegel: Discovering the Value of CRMs

There is going to be some thought and commitment to setting up your CRM properly. However, it’s not as terrible as you probably think it will be.

The learning curve of the platform should never be an issue when setting up a CRM.

Lawyers must start thinking more like traditional businesses when it comes to customer/client interaction.

If you aren’t nurturing your relationships with your clients after the case ends, that is money you are leaving on the table.