In this episode, Matt Campbell, Chief Operating Officer and Chief Legal Officer at My Place Hotels, shares his journey from an unexpected path into the hospitality industry to leading a brand known for smart cost efficiencies and a people-centered culture.

In this episode we cover:

• Matt's career story, including his transition from law to hospitality.
• Matt's roles and responsibilities as a Chief Operating Officer today, including overseeing sales, marketing, revenue management, and operations.
• Key strategies for driving business results, including operational efficiency and cost-effective customer acquisition.
• The impact of mentorship and influential figures in Matt's career.
• The evolving role of technology in hospitality and its balance with human touch.
• Leadership insights and the importance of an open-door policy.
• The value of internships and career growth opportunities within the hospitality industry.
• Tips for maintaining work-life balance and giving back to the community.

Mentions:

• University of South Dakota
• Sabre Hospitality Solutions
• Super 8 Motels
• Bill Bowen
• Harvey Jewett
• Ron Rivett
• Northern State University
• Boys and Girls Club

This episode is brought to you with support from Shiji Group, the global hospitality technology leader that helps hotels streamline operations and transform guest experiences. Recognized by their clients for their best-in-class solutions and exceptional service and support, Shiji Group is trusted by leading brands worldwide to activate technology faster, increase operational efficiency, and drive better business results.

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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands