The High Performance Podcast E201 - Steve Hare: Remaining calm through chaos with the UK's highest rated CEO
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Jul 7, 2023 Steve Hare, CEO of Sage Group PLC and a veteran in financial tech, shares valuable insights on leadership. He reflects on his journey, including a career setback that taught him resilience. Steve discusses the importance of cultivating a strong team culture and introduces the ‘Waiter Test’ as a unique recruitment strategy. He emphasizes the need for humility, communication, and emotional connections within teams, alongside the significance of continuous learning and adaptability to sustain high performance.
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Defining High Performance
- High performance involves achieving extraordinary things, exceeding your perceived limitations.
- It requires ambition, effort, resilience, and consistent delivery over time.
Finding Passion in the Process
- Focus on the desired outcome to stay motivated, even when tasks are unpleasant.
- Embrace experimentation, knowing that setbacks are inevitable on the path to high performance.
From CFO to Job Loss
- Steve Hare achieved his career ambition of becoming a FTSE CFO at 39, only to be asked to leave 18 months later.
- This low point taught him valuable lessons about resilience, team dynamics, and focusing on the bigger picture.
