

Scaling UX Research at Miro | Eduardo Gomez Ruiz (Miro)
Jun 9, 2021
Meet Eduardo Gomez Ruiz, the first UX Researcher at Miro, discussing the evolution of research practices, challenges in scaling, democratized research, centralizing customer insights, and prioritizing research in product development. Dive into user needs in the digital board sharing context, global customer impact, AI integration, and the evolving role of product managers in discovering biases and collaboration with design.
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7
Introduction
00:00 • 2min
Navigating Growth and Change at Miro
02:03 • 16min
Navigating Challenges in Collaboration and Research Processes
18:08 • 3min
Prioritizing User Research in Product Development
21:13 • 15min
Evolution of UX Research for Global Customers and AI Integration
36:35 • 2min
Evolving Role of Product Managers
38:16 • 7min
Synchronization and Adaptation in Research Tools and Methods
45:09 • 3min